Terms & Conditions

• Free Post on all orders over £150.00
• 2-3 weeks subject to availability 4-6 weeks delivery on bespoke items
• Overseas buyers are responsible for all customs charges and related fees.
• As all goods are custom-made to order, the Distance Selling Regulations do not apply, and there is no “cooling-off period”.
• Returns can only be accepted under the terms of the Sale of Goods Act 1979 (as amended) where goods do not match their description, are not of satisfactory quality, are not fit for purpose, or where goods are damaged in transit prior to delivery.
• Damage of goods in transit must be notified in writing to [email protected] within 14 days of receipt.
• All orders are on a pro-forma pre-payment basis unless otherwise agreed.
• Prices are ex-works.
• Payments methods – PayPal. BACS & Cheques made payable to Hannah Smith.

• No VAT is charged at this time.
• All goods remain the property of Hannah Smith until payment is made in full.
• Items are not suitable for young children (due to choking hazard).