Privacy Policy

Hannah Silversmith values your custom and your privacy.

This Policy describes how and why we collect, use and share information when you purchase an item or contact us regarding services.

Personal Information collected.

This includes your name, email and delivery address and payment method.

How we use your information.

The information you give us will be used for – Processing your order / Fulfilling your order /Providing customer support / Product guarantees and settling disputes.

Keeping Your Data.

All information is kept securely and in line with UK laws.

Information relating to purchases is kept for 7 years for Tax purposes.

Quotes and general enquiries will be removed after 6 months.

Sharing Information.

We use third party platforms including Facebook, Instagram, Twitter and Paypal which have their own privacy policies that we do not own or control. You can access each of these services Privacy documents through their own websites.

We never sell your information.

Your Rights.

Unless there are exceptional circumstances (i.e. where we are required to store data for legal reasons) we will delete your personal information upon request.

If you live in the EU and wish to raise a concern about our use of your information you have the right to do so with your local data protection authority.